SRE Strategic Resolution Experts, Certification and Training

Certification & Training

"Education...empowers human beings…to be effective in their chosen sphere of activity..."
– Federico Mayor

We provide the training you need to understand and implement industry best practices. SRE is an Accredited ITIL^® and Project Management Training provider.

Class Schedule

Register today to reserve your seat!

Class Schedule PDF

PMP^® Boot Camp

According to PMI, top executives are increasingly reliant on Project Managers to improve business performance. Properly trained project managers also command hefty salaries, even during a recession! SRE offers the premier PMP^® Exam Preparation Boot Camp.

Standard – Regular Price $2199

Contact Us about our Recession Buster specials

• 35 contact hours of instruction
• PMP^® Certification Exam Manual
• Snacks and drinks

Optional Guarantee - Regular Price $2499

Contact Us about our Recession Buster specials
Standard features PLUS:

• Exam Pass Guarantee

ITIL^® Certification

ITIL^® moves you adeptly through the service lifecycle, keeping business objectives in mind and fostering continuous improvement. The ITIL^® V3 Foundation certification course provides a basic understanding of the Information Technology Infrastructure Library so you will be able to contribute to strategic decision-making, ongoing operations, and continual process improvement efforts within your organization. The class includes course materials, homework assignments, and sample exams.

Standard - Discounted Price $1599

Contact Us about our Recession Buster specials

• 2.5 days of Expert Instruction
• ITIL^® v3 Foundation Exam on 3rd day
• Course Materials
• Snacks and drinks

Optional Guarantee - Discounted Price $1699

Contact Us about our Recession Buster specials
Standard features PLUS:

• Exam Pass Guarantee

Accredited ITIL^® Training offered in partnership with ITSM Academy.

ISO/IEC20000 Foundation

ISO/IEC 20000 is the international standard for service management. This course provides the foundational knowledge for your organization to assess current maturity levels and develop a roadmap to ISO/IEC 20000 corporate certification. The student will learn:

• What is ISO/IEC 20000? What Types of Organizations Seek Certification?
• ISO/IEC 20000: Part 1 The requirements to Meet the Standard (shalls)
• ISO/IEC 20000: Part 2 Service Management Best Practices (shoulds)

The class is offered both online instructor led and in-class instructor led. The class is a total of three days with the exam on the last day. Contact us to register.

Standard Price $999.00

Includes:

• 3 days of instruction
• Course Materials
• Exam on last day
• Snacks and drinks
• Parking is free

Certified Process Design Engineer (CPDE)

IT Service Management encompasses various frameworks, best practices, and international standards that integrate processes and controls. None provide information on how to create and/or improve quality processes. The CPDE course provides learners both theoretical and applicable information for creating quality processes that can be used for implementing ITSM and continual service improvement. This course includes the Ten Process Design and Improvement Steps and will provide the certified CPDE’s to lead an effective and measurable ITSM process improvement program within their organization. Contact us to register.

Standard Price $2,995.00

This five day class includes:

• 5 days of instruction
• Course Materials
• Exam on last day
• Snacks and drinks
• Parking is free