SRE Strategic Resolution Experts, News and Announcements

News & Announcements

SRE, Inc. Joins TASC Team on $133.9 Million NASA Contract

December 12, 2011

SRE, Inc. is among an elite group of expert companies to join the TASC, Inc. team that has been awarded a five-year contract worth up to $133.9 million to provide highly specialized system software services to NASA. Under the contract, TASC and its partners will provide independent verification and validation, software assurance, research and development and technical quality monitoring.

"Our goal is to ensure that NASA's complex software products meet the overall needs of each program and fulfill the requirements of each phase of its life cycle," says Jeannette King ,President & CEO. "As a West Virginia company, we are pleased to be able to continue our goal of providing sustainable employment to the people in our state while successfully serving the needs of our Federal customers."

To meet the program objectives, SRE will provide highly skilled personnel to support NASA using best practices in IV&V, Project Management, and IT Service Management. TASC will oversee all aspects of the contract implementation.

About SRE, Inc.

Strategic Resolution Experts, Inc. was established by Jeannette King, President & CEO, in 2007. Our clientele includes small, medium, and large businesses in the commercial and government sectors. We have worked in diverse industries, including defense, finance, & biotechnology. We provide IT Governance and IT Service Management services to ensure the highest quality, most cost effective IT Services are implemented within our customer organizations.

Strategic Resolution Experts, Inc. is an SBA Certified 8a / Small Disadvantaged Business (SDB), 100% Economically Disadvantaged Woman-Veteran-owned small business. Our expertise spans all phases of the lifecycle and provides for continual service improvement through establishment of metrics during the design phase of the process. SRE skillfully integrates advanced solutions to meet our customer requirements. We also offer Project Management Professionals (PMP®) and Information Technology Infrastructure Library (ITIL^®) certification and training. For more information and career opportunities, please visit www.sreinc.us.

About TASC

Founded in 1966, TASC, Inc., provides advanced systems engineering, integration and decision-support services to the Intelligence Community, Department of Defense and civilian agencies of the federal government. With about 5,000 employees in 40 locations, TASC generates $1.5 billion in annual revenue. For more information and career opportunities, visit www.tasc.com.

Martinsburg-based Firm Receives First Prime Government Contract - SRE, Inc. Participates in SBA's 8(a) Business Development Program

October 1, 2011

SHEPHERDSTOWN, W.Va. - Strategic Resolution Experts, Inc. (SRE), a 100 percent woman/veteran-owned small disadvantaged business, signed their first federal contract with the Department of the Treasury, Internal Revenue Service. SRE, owned by Jeannette King and headquartered in Martinsburg, W.Va., is a participant in the U.S. Small Business Administration's 8(a) Business Development Program.

The signing recognition ceremony took place at the Eastern Panhandle Entrepreneurs Forum held at The Clarion Hotel & Conference Center in Shepherdstown on Thursday, Nov. 3. SRE Business Development Director Elizabeth Sager, SBA's West Virginia District Director Judy K. McCauley, and Melissa Loder, SBA business opportunity specialist in West Virginia, participated in the recognition ceremony.

The $167 thousand dollar sole-source contract was awarded for Business Modernization Office (BMO) Customer Account Data Engine (CADE) Project Strategic Planning and Transition Management Support.

"As a participant in the SBA's 8(a) program, SRE is laying the groundwork to become an extremely successful technology and business solutions company," said McCauley. "Jeannette King is using the tools provided her through the 8(a) program to acquire the knowledge and experience necessary to bid on and receive government contracts. That's the 8(a) program working as it was designed."

"SRE is very proud of our accomplishments this year having captured three prime contracts and actively working on several sub-contracting opportunities," said King. "It took us several years to break into the federal market, but with the help of the great people at SBA and our teaming partners, we are successfully delivering services to our federal customers. I am excited about the future opportunities for the company and employees."

"The 8(a) program is an essential instrument for helping socially and economically disadvantaged entrepreneurs gain access to the economic mainstream of American society," said SBA Regional Administrator A. John Shoraka. "This program has helped thousands of aspiring entrepreneurs gain a foothold in government contracting."

Divided into two phases over nine years, certified companies advance from a four-year development stage to a five-year transitional stage. The program provides access to sole-source contracts, up to a ceiling of $4 million for goods and services and $6.5 million for manufacturing. While the 8(a) certification program helps firms build competitive and institutional know-how through sole-source contracts, the SBA also encourages participation in competitive contracts as well as commercial contracts.

SRE was founded in 2007 and provides technology and business solutions to government agencies and commercial customers. Their customer base includes such clients as the IRS, US Navy, Department of Veterans Affairs, Federal Aviation Administration, Fannie Mae, Freddie Mac, and Princeton Information.

LCS has accredited and approved SRE as an ATA to deliver programs leading to ITILv3/2011^® certification

August 9, 2011

Loyalist Certification Services (LCS) has accredited and approved SRE as an Accredited Training Associate (ATA) to deliver programs leading to ITILv3/2011^® certification. As an ATA, SRE is authorized to deliver the following courses that will result in certification:

• ITILv3/2011^® Foundation
• Service Strategy
• Service Design
• Service Transition
• Service Operation
• Continual Service and Improvement
• Operation Support and Analysis
• Planning Protection and Optimization
• Release, Control, and Validation
• Service Offerings and Agreements
• Managing Across the lifecycle
• Certified Process Design Engineer
• ISO/IEC 20000

This new certification greatly enhances SRE's ability to assist our customers in achieving Information Technology Service Management (ITSM) objectives.

Strategic Resolution Experts, Inc. is an SBA Certified 8a / Small Disadvantaged Business (SDB), 100% Economically Disadvantaged Woman-Veteran-owned small business. We offer creative, cost-effective solutions to meet your business and technology needs. We are well-positioned to be the provider of choice for Management Consulting and IT Governance within the Federal space.

SRE and Nexus Technologies Support AFCEA-DC/USO of Metropolitan Washington Wounded Warrior Event with special appearance by General James E. Livingston MOH Recipient

July 25, 2011

July 25th 2011, the USO of Metropolitan Washington and AFCEA-DC teamed-up to host the19th annual golf classic at Lansdowne which raised over $170,000 in support of our war fighters and their families. Strategic Resolution Experts (SRE) and Nexus Technologies, Inc. (Nexus) were proud patrons/supporters of the event.

General James E. Livingston, a Medal of Honor recipient and senior advisor to our partner Nexus Technologies, attended the event handing out cold towels to all players, 6 wounded warriors who were able to attend, and took pictures with many of the players and sponsors. We thank General Livingston for providing support for the USO of Metropolitan Washington, AFCEA-DC.

President & CEO of SRE, Jeannette King states, "Any opportunity to support our Active Duty Military and Veterans is an honor for me and meeting General Livingston, who is a national hero, was truly a great experience for me. I am looking forward to participating next year."

See you next year for the 20th annual event on July 23,2012!

Northrop Grumman Announces Mentor-Protégé Relationship with Strategic Resolution Experts, Inc.

June 20, 2011

West Virginia company supports the Department of State

MARTINSBURG, W.V. – June 20, 2011 – Northrop Grumman Corporation (NYSE: NOC) and Strategic Resolution Experts, Inc (SRE) formalized their mentor-protégé relationship during a signing ceremony in Martinsburg on June 13. The mentor-protégé program is designed to prepare companies like SRE for success in the government contracting industry.

The ceremony was held to announce the relationship between the two companies and increase awareness of SRE‘s capabilities as a developing business.

The mentor-protégé program is intended to foster long-term business relationships between large contractors and small businesses. Northrop Grumman will help SRE develop a better understanding of government contracting, working with the Department of State (DoS), and providing guidance on growing their business.

“We are please to sponsor companies like SRE through the mentor-protégé program,” said Catherine Kuenzel, Northrop Grumman vice president of federal mission programs. “Throughout the mentor-protégé relationship, Northrop Grumman is providing the tools and knowledge necessary to further each protégé‘s company‘s success in their respective markets and we are happy to be a part of this development.”

Since 1992, Northrop Grumman has mentored approximately 100 small businesses and has 20 active mentor-protégé agreements. The company has received more than 18 Nunn–Perry awards, recognizing outstanding mentor- protégé partnerships, from the Department of Defense for its work with protégé companies. The prestigious award, given in honor of former U.S. Sen. Sam Nunn and former Secretary of Defense William Perry, is based on the partnership‘s cost efficiency, improvements in technical capabilities, revenue and employment.

SRE is an SBA certified 8a, Small Disadvantaged, small business, as well as a 100 percent Veteran and Economically Disadvantaged Woman Owned small business that has been providing IT and management consulting services to the federal government since 2007.

Northrop Grumman is a leading global security company providing innovative systems, products and solutions in aerospace, electronics, information systems, and technical services to government and commercial customers worldwide. Please visit www.northropgrumman.com for more information.

SRE is the first business in WV registered & designated as an Economically Disadvantaged Woman Owned small business

February 13, 2011

FAIRMONT - The U.S. Small Business Administration's new federal contracting program "is a way of evening the playing field" for women in the business world.

Melissa Loder, business development specialist for the SBA's West Virginia District Office in Clarksburg, explained that President Barack Obama's administration made a commitment to develop a contracting rule that would help women-owned small businesses, and a lot of legislation and regulations have followed.

Congress amended the Small Business Act in 2000 to include the need for a women-owned small business program, and the implementation has been in the works since then.

"This has been a while in the making," said Rick Haney, public information officer for the West Virginia District Office of the SBA.

Through the Women-Owned Small Business (WOSB) Federal Contract Program, which kicked off Feb. 4, the federal government will begin setting aside 5 percent of its contracting opportunities for women-owned small businesses and economically disadvantaged women-owned small businesses, Loder said.

"Women-owned businesses are one of the fastest growing sectors of the economy," SBA Administrator Karen Mills said in a press release.

"As we continue to look to small businesses to grow, create jobs and lead America into the future, women-owned businesses will play a key role. That's why providing them with all the tools necessary to compete for and win federal contracts is so important. Federal contracts can provide women-owned small businesses with the oxygen they need to take their business to the next level."

Loder said the West Virginia SBA office has reached out to women-owned small businesses in West Virginia to encourage them to get registered in the Central Contractor Registration (CCR) system and the Online Representation and Certification Application (ORCA) system. These systems are being updated and should be in place and working smoothly online by April so that agencies can then find certified women-owned small businesses for work...

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SRE's Practice Manager and President & CEO honored at International Missions Event

October 9, 2010

Jeannette King, President & CEO of SRE, and Practice Manager, Izla Hearn, were honored at Evangel Assembly of God on October 9, 2010 for philanthropic contributions to U.S. and International relief missions. Ms. Hearn was awarded for more than 15 years of service to local and international communities. Her dedication to empowering women and children throughout the world has earned her the distinction of having a school in Kenya named in her honor. The school teaches orphaned girls sewing and embroidery and has plans to teach basic computer skills in the future. "I am humbled by this experience and overjoyed that orphans will receive the training they need to thrive in their community."

Ms. King was recognized for supporting the Haiti Relief effort. Sarah Hearn, who presented the award said, "There were eight people on the ground but there was another person with us in spirit who provided supplies that were used to help over 1,000 people in Haiti." Ms. King responded by thanking the Missions Team for allowing her to be a part of their efforts. She hopes to provide additional help on future mission efforts.

Veteran Owned Company Uniquely Positioned to
Provide IT Sector Jobs & Growth in West Virginia

August 11, 2010

Martinsburg, West Virginia

Strategic Resolution Experts, Inc (SRE), a 100% Woman-Veteran-owned, small business headquartered in Martinsburg, WV has been awarded the 8(a) / Small Disadvantaged Business (SDB) designation by the Small Business Administration. SRE was founded by honorably discharged Navy Veteran, Jeannette King, in 2007 to provide customers with consultation and training in IT Governance, Software Lifecycle Development Support, and Program/Project Management. By using the corporate philosophy of "empowerment through education", Ms King leads the firm with the end goal of service to her country and her home state of West Virginia. Ms. King states, "I credit my Southern West Virginia upbringing and family values of hard work, perseverance, and service, to the success of SRE. I look forward to bringing substantial employment opportunities to the hard working residents of West Virginia and contributing to the sustainability and security of our nation at large."

SRE is the only small business in the entire federal sector to offer end-to-end IT Governance services. SRE is an Accredited ITILv3^® and Project Management Training provider and their solutions include IT Governance, Project and Program management, Human Capital Management, and IT Software Development Lifecycle Support services using ITILv3^®, CMMI, Six Sigma, ISO/IEC 20000 and PMI Standards. SRE provides cost effective design and delivery of IT Services throughout the entire Service Management lifecycle and is a Continual Service Improvement Organization. "In order to meet the evolving demands of our nation, Information Technology must be used as a strategic asset to meet the needs of the military and civilian agencies," according to President & CEO, Jeannette King. Ms. King is an ITILv3^® Expert, a designation held by less than 10,000 people worldwide. Ms. King states "At SRE, we believe in the importance of helping meet the strategic objectives of an organization through well designed technology services."

The newly awarded 8(a) / Small Disadvantaged Business (SDB) designation will allow SRE to provide its expertise in IT Governance and industry best practices to the Federal Government in order to reach the administrations goals of modernization and efficiency for the nation’s most critical operations. SRE will utilize the 8(a) / Small Disadvantaged Business (SDB) business development program to promote IT Service Management and Project Management across key civilian and defense agencies.

For more information about services offered by SRE, teaming opportunities, or employment, please visit us at www.sreinc.us.

SRE Adds ISO/IEC 20000 Foundation Certification Class

June 25, 2010

As part of our IT Service Management and IT Governance service offerings, SRE is pleased to announce the addition of ISO/IEC 20000 Foundation Certification and Training. ISO/IEC 20000 is the international standard for IT Service Management (ITSM). The Foundation certification provides evidence of training and competence for staff involved in service management. This class will provide the information needed to evaluate an organization's existing ITSM program and create a plan for ISO/IEC 20000 corporate certification This class is offered both online-instructor lead and in class instructor led. The exam is administered on the final day. Corporate Classes are available immediately and public classes will begin in August 2010.

Strategic Resolution Experts, Inc. is an SBA, woman-veteran owned small business. SRE offers creative, cost-effective solutions to meet your business and technology needs. SRE is the provider of choice for Management Consulting and IT Governance.

SRE Adds Certified Process Design Engineer Certification Class

June 17, 2010

SRE is pleased to announce the addition of Certified Process Design Engineer (CPDE) Certification and Training class. CPDE is a complementary certification for IT Service Management organization’s who want to create world class process documents that will lend to continual service improvement throughout the lifecycle of your services. This class couples the theory of process design with the ability to analyze, design, measure and integrate processes across every Service Management framework, standard, and maturity model. The class is five days and the exam is given on the last day. Corporate classes are available immediately and public classes will begin in September 2010.

Strategic Resolution Experts, Inc. is an SBA, woman-veteran owned small business. SRE offers creative, cost-effective solutions to meet your business and technology needs. SRE is the provider of choice for Management Consulting and IT Governance.

New Website Launched

March 19, 2010

SRE is pleased to present the new and improved SRE Website. "We wanted something fresh, something that speaks to who we are and what we do", said Mason Chaudhry, Director of Contract Management. Officially launched on March 19, 2010, the website highlights SRE's capabilities in the areas of management consulting and IT services. New site features include links to SRE's social media sites, News and Announcements, and information about upcoming certification classes.

SRE Employees Obtain ISO/IEC 20000 Certification

March 14, 2010

As of March 14, 2010, all full-time employees at SRE are ISO/IEC 20000-certified. Coupled with the ITIL^® framework, ISO/IEC 20000 is the International Standard for Organizational IT Service Management Certification. It provides the audit requirements for successful implementation and certification of IT Services. SRE has continued to show commitment in this area. SRE has implemented an audit framework to assist organizations in preparing for their 3rd party ISO audit and certification process.

In January, all SRE employees became ITIL^®-certified. According to CEO Jeannette King, "Knowledge is power. We are empowering ourselves to provide stellar services to our customer. We want to be the provider of choice for ITIL^® Implementation and IT Service Management."

SRE CEO Earns Distinction as ITIL^® Expert

March 9, 2010

Jeannette King, President & CEO of SRE achieved ITILv3^® Expert Certification. It is estimated that less than 10,000 people worldwide have attained this level of distinction in IT Service Management. In order to obtain certification individuals must follow an incredibly difficult education path that includes testing at each level. When asked why she pursued this elite distinction, Ms. King said, "I believe in providing effective service management to my customers and the ITIL^® framework is a proven best practice. We couple ITIL^® with ISO/IEC 20000, PMI, ISO27001, CoBiT, and CMMI to provide a complete IT Service Management solution to our customers. I believe in ITIL^® and I have seen it work in practice." Ms. King is also a Project Management Professional and has been trained in ISO/IEC 20000 which is the International Standard for IT Service Management.

Practice Manager Travels to Kenya, Africa

February 26, 2010

SRE Practice Manager, Izla Felita Hearn, traveled to Kenya from February 15-25, 2010 to provide aid to rural areas in and around Kitale. Among other things, the small team of volunteers was able to provide clothes and toiletries to widows, orphans, and those who are impoverished. Before returning to the US, the team was treated to a luncheon hosted by the Honorable Eugene Wamalwa. Wamalwa recently announced his candidacy for president. Plans for a return trip and continued support to Kenya are underway.

CEO Volunteers as Guest Lecturer at Shepherd College

January 29, 2010

As an executive board member of the Gateway New Economy Council (GNEC) in the Eastern Panhandle of West Virginia, Ms. King was asked to guest lecture for the Shepherd University MBA program. Miss King spoke to nearly 30 students at Whitehall and spoke about the benefits of being a Economically Disadvantaged Woman Owned business. Miss King stated, "I spoke mostly about how as a woman I am able to use my natural tendency to help people to create a company centered around helping my employees excel and helping my clients achieve their desired business outcomes. I also encouraged everyone in the class to use their skills to find ways to help their co-workers, companies, and clients." As part of the GNEC, Miss King regularly volunteers to work on panels to help improve, education, technology and small business opportunities for the residents in West Virginia.

SRE Supports Haiti Earthquake Relief Efforts

January 31, 2010

When CEO Jeannette King learned that there was an opportunity to send aid directly to people in Haiti after the earthquake on January 12, 2010, she didn't hesitate. Ms. King donated new clothing and toiletries for several hundred adults and children. She provided handheld radios for each member of the relief team to help ensure their safety and ability to communicate. When asked about her generosity, she said, "I believe it is important to help those who are in need. From a personal and corporate standpoint we must lead with our hearts regardless of the bottom line."

SRE Practice Manager, Izla Felita Hearn, along with seven other concerned citizens traveled to Haiti to provide aid. The team was able to reach nearly 1500 Haitians in a tent community that had yet to receive aid. The team provided water, toiletries, clothing, and encouragement to those in need. Two nurses treated over 700 people, including cleaning, treating, and dressing over 100 wounds. Ms. Hearn shared a little about her trip, "It's good to have a leader who is concerned about other people. The situation in Haiti is bad, worse than they show on TV. But, SRE is doing its part and I'm proud to be a part of this organization." Another team of volunteers will return to Haiti in April.

100% of SRE Employees Receive ITILv3^® Foundation Certification

January 15, 2010

SRE, Inc is proud to announce that all employees received ITILv3^® Foundation certification on January 15, 2010. Jeannette King, CEO, says the achievement "uniquely positions SRE as a leader in IT Service Management. I can't name any other companies that can say all their employees are ITIL^®-certified." Ms. King believes the investment in her staff will yield significant dividends as employees put their knowledge to work. "Clients will see the difference. We have people who really understand service management, how to do it; and most importantly, we believe in the benefits."

The Information Technology Infrastructure Library (ITIL^®) is a framework that continues to rise in popularity. Several government agencies have mandated that ITIL^® be implemented across their organizations. ITIL^® increases organizational effectiveness and employee productivity. The framework covers all aspects of service management from strategy to operations and service improvements. ITIL^® maximizes performance while minimizing the recurring problems.